Enablement Manager Insurance Remote
East Coast , Midwest Or Southwest, Remote
$160,000.00 - $165,000.00 / Annual
Description
Define and maintain the vision, strategy, and roadmap for external facing digital platforms and their supporting technology infrastructure, including the agent portal, policyholder portal, agency information center, and successor or replacement technologies.
Align digital initiatives with company business objectives, including growth, profitability, retention, and service efficiency, ensuring prioritization decisions consider enterprise impact and return on investment.
Establish and govern user personas for all agency and policyholder segments, ensuring end to end journeys are intentionally designed across digital platforms
Ensure end to end journeys support core transactions and interactions, including quote, bind, print, pay, endorse, cancel, contact, access date, with a consistent, intuitive experience across platforms.
Provide strategic oversight for the prioritization of digital enablement capabilities, including epics, features, and enhancements, to continuously improve the user experience.
Collaborate with underwriting, distribution/sales, service/operations, and other business units to define enablement needs, surface constraints, and balance competing priorities.
Serve as primary business partner to IT Leadership, ensuring enablement solutions are feasible, saleable, secure, and delivered in alignment with company standards and timelines.
Establish governance standards for business requirements, acceptance criteria, and release readiness across digital enablement solutions. Provide formal business ownership and approval for enablement features prior to production deployment, ensuring alignment with intended outcomes and user needs.
Use insight from KPIs, user feedback, and operational data to guide continuous improvement decisions across agency and policyholder enablement capabilities.
Oversee the successful rollout and adoption of new enablement features, including readiness, communication strategy, and training approach, ensuring changes are effectively adopted by agents, policyholders, and internal teams.
5+ years of experience in digital product management, digital strategy, enablement, or related role
Demonstrated leadership experience overseeing enterprise digital platforms or enablement capabilities, with accountability for outcomes rather than task execution.
Strong understanding of digital platforms, user experience principles, and agile delivery models, with the ability to apply these concepts at a strategic and governance level.
Demonstrated ability to guide teams in translating business objectives into scalable digital solutions, ensuring alignment with company priorities and user needs.
Advanced degree, MBA, MIS and/or relevant certifications preferred, particularly those supporting leadership, strategy, or digital enablement.
Experience working in or supporting Property & Casualty insurance carrier, particularly in Commercial Lines distribution, underwriting, service, or claims enablement
Experience leading or supporting implementation of a core insurance platform or major digital transformation initiative, with cross functional business impact
Demonstrated experience in designing and leading enterprise level digital or enablement strategies, including governance, prioritization, and performance measurement
About Criterion Executive Search, Inc.
For 45 years Criterion Executive Search has been recognized as one of the nation’s leading executive staffing and recruiting firms. As one of Tampa, FL first recruiting & staffing agencies we have been privileged to work with leading companies throughout the state of Florida. Those same strategic partnerships have allowed us to perfect our personalized, life-cycle approach to placing the ideal candidates with their ideal companies.
Our innovative individualized placement strategies allow us to match Insurance professionals with companies throughout the country, and beyond. Each of our job placement specialists has a minimum of two years in the recruiting industry and an average of nearly 15 years of experience. Each recruiter has their own, personal, and direct experiences within their specialization.
You may expect complete confidentiality at all times during the hiring process; a key element to the success of our business. In today's age we understand that our client's privacy is of the utmost importance.
Contact the Criterion Executive Search office to speak with a recruiter about this job now or find out more about other job placement opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
©2026 Criterion Executive Search. An Equal Opportunity Employer. Veteran Owned.
Job Id Number : 11451
Staffing Industry : Insurance
Contact Glenn Winograd in our Tampa, FL office for questions or to apply for the Enablement Manager Insurance Remote job today;